Virus Removal Arsenal – Steps to remove Malware


For a long time now, I’ve been helping people with their computers; setting up networks, repairing windows installations, and the ever-constant malware removal.  As an independent web developer and IT guy, I’ve always had a Fix Mix; a bag of tricks and tools I’d use to troubleshoot and clean a computer of infections.  Always effective, my techniques were good, but I found that my ‘Fix-Mix’ could be improved upon.  The following is a guide/approach to repairing an infected computer that I have found is very useful and most of all, complete. [Read more...]

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isatap.myhome.westell.com device manager errors



If you note multiple network adapter problems for isatap.myhome.westell.com  in device manager you may find that Microsoft.com indicates this is a IPv6 tunneling issue and can be ignored, or you can disable IPv6 for your network adapters… This is not the case.  You may also note multiple ‘anyname’.myhome.westell.com device errors, not just for isatap.  This is actually a DNS registration issue and/or a conflict due to hidden software drivers with the Verizon Internet Antivirus that came bundled with your ISP setup.

The errors are typically due to USB wireless adapters and the associated Verizon/Westell Modems.   Something I could not find online, but is the case:

For the Verizon USB adapter, Verizon’s Antivirus will cause this problem!  Yet was unable to find on any forums or blogs.  So if all else fails:  Uninstall Verizon Internet AV and get a new one!

Another option is to go to network connections, right click your Verizon/Westell Modem device and click properties.  Click on Internet Protocl Version 4 (TCP/IPv4), click on ‘Properties’, then click the ‘Advanced Button’.   Click the DNS tab, and towards the bottom try selecting ‘Use the Connection’s DNS suffix in DNS’.  Do the same for IPv6 if you wish.

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